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Privacy Notice

(Updated 1st Dec 07)
 
Welcome to the privacy policy ("Privacy Policy") for Reflex Pain Management ltd.

The services available at http://www.reflexpainmanagement.com are provided by Reflex Pain Management ltd ("we", "us" or "our") located at Stockport England

Your privacy is very important to us. Please read this Privacy Policy to learn about the ways in which we use and protect your personal information.

 
Overview 

By accepting this Privacy Policy, you expressly consent to our use of your personal information in the manner prescribed in this Privacy Policy. If you object to this use and disclosure please do not register with us.
Please note that your Information will be stored and processed on our computers in a safe, confidential and secure environment. We will never sell or rent your personal information to a third party without your explicit consent.
This Privacy Policy applies to the www.reflexpainmanagement.com website (the "Site").
 
 
An Important Note about Children.
 
Our services are not available to children and we ask that persons under the age of 18 do not submit any personal information to us. If you are under 18 years old, you can use this service only in conjunction with and under the supervision of a parent or guardian.
 
 
Information We Collect.
 
Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalised experience. We only collect personal information about you that we consider necessary for this purpose. In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, financial information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature.

Under some circumstances we may require some additional financial information, such as, but not limited to, credit card details if you are registering using an email account at certain email services. We use this financial information to help verify your name, address, and other information.

We automatically collect and process certain information based upon your use of the Site. We use this information to conduct internal research on our users' demographics, interests, and behaviour to better understand, serve and protect you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Site. "Cookies" are small files placed on your hard drive that assist us in providing customised services and to help promote safer trading. We also offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently while you are using the Site. Cookies can also help us provide information which we tailor to your interests. Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session using the Site. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently while you are using the Site.

If you choose to post messages on our community boards, chat rooms or other message areas or leave feedback for other users, we will collect that information.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.


Our Use of Your Information.

We use information in the files we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, provide customer support, troubleshoot problems. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs.

You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By reading this Privacy Policy, you expressly agree to receive this information.

If you send an email using the Email This to a Friend service to an email address that is not registered in our community, we do not use that email addresses for any purpose other than to send your email. We do not rent or sell these email addresses. We generally discard the email addresses some time after they have been used to send your email.


Our Disclosure of Your Information.

As a matter of policy, Reflex Pain Management ltd will never sell or rent your personal information to third parties without your explicit consent.


 
Control of Your Password.
 
You are responsible for all actions taken with your User ID and password. Therefore we do not recommend that you disclose your password to any third parties. If you choose to share your User ID and password or your information with third parties to where it is necessary for you to do so for them to provide you additional services, you are responsible for all actions taken with your User ID and password and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password or account has been compromised for any reason, you should immediately change your password.

 
Security.
 
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. Reflex Pain Management ltd uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including encryption, "firewalls" and Secure Socket Layers.

Reflex Pain Management ltd treats data as an asset that must be protected against loss and unauthorised access. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company. However, "perfect security" does not exist on the Internet.

 
General.
 
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.
Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.
 
Removing your name from the Reflex Pain Management ltd mailing list.
 
If you want to be removed from our mailing list, please send an email to mail@reflexpainmanagement.com with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 7 days to action your request. In addition, each electronic mailing we send you will contain details of how you can UN-subscribe.


Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Notice.
 
We may amend this Privacy Policy from time to time in order that it accurately reflects the regulatory environment and our own data collection and disclosure practices. All amended terms shall automatically be effective 30 days after they are initially posted on the Site.