Amid the coronavirus outbreak,
we are taking every precaution to ensure the safety and health of our staff and
customer. All our current stock of Mirror Boxes has been in an isolated
warehouse since at least November 2019. And all staff have been instructed to
wash their hands and apply sanitising gel before handling any stock.
We are continuing to dispatch goods as usual, within
1 working day and delivered 2-5 days mainland UK and 5-14 days overseas. But
have been informed by our local post office that all delivery times cannot be guaranteed
and deliveries may take up to 8 working days UK and 17 Days overseas. Please
bear with us in these trying times and sorry for any inconvenience this may
cause.
Receiving Your Goods
In order to protect the safety of both consignees
and delivery drivers, our main Couriers will temporarily be
adopting the NO CONTACT DELIVERY PRACTICE.
Consignees will not be required to personally sign
the ePOD device or hard copy document, but will be required to provide their
name verbally to the delivery driver whereby the driver will include this on
the delivery record.
Should a customer refuse to verbally provide their
name, the consignment will not be left with them but fall under the ‘refused
goods’ process.
To calculate shipping add the items you require to
the shopping cart and then view the cart, select delivery country and click
update. This will show you the shipping cost.
Returns, Cancellations and Substitutions
We offer a 14-day money back guarantee; please
refer to Full Terms and Conditions. Some products are excluded from the
Guarantee and are clearly marked next to the product name. In the unlikely
event that you receive faulty or damaged goods, please refer to our Returns and
Refunds section.
Sometimes the product specifications from the
manufacturer may change, in which case we will do our best to offer you a
substitute of the same or better quality at the same price. If you are not
happy with the replacement you can return it in accordance with our 14-day
money back guarantee. Where applicable, you may cancel your order in accordance
with your rights under the Distance Selling Regulations.
All sizes and measurements are approximate but we
do try to make sure that they are as accurate as possible.
Full Terms and Conditions Click Here
http://www.reflexpainmanagement.com/terms-conditions-ezp-26.html
