Amid the coronavirus outbreak, we are taking every precaution to ensure the safety and health of our staff and customer. All our current stock of Mirror Boxes has been in an isolated warehouse since at least 4 weeks. And all staff have been instructed to wash their hands and apply sanitising gel before handling any stock.
We are continuing to dispatch goods as usual, within 2 working day and delivered 2-5 days mainland UK and 5-14 days overseas. But have been informed by our local post office that all delivery times cannot be guaranteed and deliveries may take up to 10 working days UK and 21 Days overseas. Please bear with us in these trying times and sorry for any inconvenience this may cause.
Receiving Your Goods
In order to protect the safety of both consignees and delivery drivers, our main Couriers will temporarily be adopting the NO CONTACT DELIVERY PRACTICE.
Consignees will not be required to personally sign the ePOD device or hard copy document, but will be required to provide their name verbally to the delivery driver whereby the driver will include this on the delivery record.
Should a customer refuse to verbally provide their name, the consignment will not be left with them but fall under the ‘refused goods’ process.
To calculate shipping add the items you require to the shopping cart and then view the cart, select delivery country and click update. This will show you the shipping cost.
Returns, Cancellations and Substitutions
We offer a 14-day money back guarantee; please refer to Full Terms and Conditions. Some products are excluded from the Guarantee and are clearly marked next to the product name. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and Refunds section.
Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement you can return it in accordance with our 14-day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.
All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
Full Terms and Conditions Click Here http://www.reflexpainmanagement.com/terms-conditions-ezp-26.html
